Eq333 collects certain information to provide you with our services. We only collect what is genuinely necessary — nothing more. Full details are outlined below:
| Data Type |
What Data Is Collected |
When It Is Collected |
| Identity Information |
Name, date of birth, gender |
At the time of registration |
| Contact Information |
Mobile number, email address |
At the time of registration |
| KYC Documents |
National ID card, selfie |
Verification Period |
| Financial Information |
Mobile banking number, transaction history |
At the Time of Payment |
| Usage Data |
Game history, login times, IP address |
While using the platform |
| Device Information |
Device type, operating system, browser |
Automatically |
Please note: eq333 never stores full bank card numbers or PINs. Payment information is processed directly through a secure payment gateway.
In addition to the information you voluntarily provide on the eq333 platform, some data is collected automatically — such as which pages you visited, how long you stayed, and which games you played. This data is primarily used to improve the platform experience and resolve technical issues.
Eq333 uses your information only for specific purposes. Each purpose is clearly outlined below:
- Account Management: Creating and managing your account, verifying logins, and maintaining account security.
- Payment processing: Processing deposits and withdrawals and maintaining transaction records.
- Gaming services: Ensuring your gaming experience, awarding bonuses, and maintaining your betting history.
- KYC verification: To verify age and identity, and to prevent money laundering.
- Support services: To resolve your issues and handle complaints.
- Security: Detecting fraud, identifying duplicate accounts, and preventing suspicious activity.
- Platform Development: Analyzing usage patterns to improve the overall site experience.
- Contact: Sending important notices, security alerts, and promotional information (where consent has been given).
Eq333 uses your data for profiling and automated decision-making — but strictly for responsible gaming purposes, such as identifying unusual gaming patterns and alerting the member.
Eq333 does not sell your data. However, in certain situations, limited information may be shared with trusted partners:
- Payment Providers: bKash, Nagad, Rocket — only the payment details necessary to complete a transaction are shared with these providers. No additional information is shared on behalf of eq333.
- Game provider: Providers such as Pragmatic Play and Evolution Gaming receive only the minimum data needed to run games — primarily session tokens and balance information.
- KYC Service Providers: Specialized third-party services may be used for identity verification — all of whom are bound by strict confidentiality agreements.
- Legal Authorities: We may be required to share information with authorities under government directives or court orders.
- Fraud Prevention Services: We may cooperate with regulatory authorities to prevent fraud and money laundering.
Rest assured: All sharing described above is governed by strict data protection agreements. No partner may use your information for their own marketing or any other purpose.
If eq333 undergoes corporate changes — such as a merger or acquisition — your data may be transferred to the new entity, but this Privacy Policy will remain in effect and you will be notified in advance.
Eq333 uses multiple layers of security to protect your data. This isn't just about compliance — it's our commitment to every member.
- 128-Bit SSL Encryption: All data transmitted on the website goes through encrypted channels. When you see https:// and a padlock icon in the address bar, your connection is secure.
- Encrypted database: All data stored on our servers is encrypted — even if someone gains server access, they cannot read your information.
- Two-factor authentication (2FA): You can add an extra layer of security at login using OTP-based two-step verification.
- Regular Security Audits: Independent third-party experts conduct regular security audits of eq333.
- Access Controls: eq333 staff can only access specific data required for their role — no one has unrestricted access to all information.
- Firewall & intrusion detection: Advanced technology is in place to prevent unauthorized access to our servers.
Keep in mind, though — no online method is 100% secure. That's why eq333 encourages you to stay vigilant alongside our technology: use a strong password, keep 2FA enabled, and report any suspicious activity immediately.
Cookies are small text files stored in your browser. eq333 uses cookies for the following purposes:
- Essential Cookies: Maintaining login sessions and storing security tokens. The site cannot function without these.
- Performance Cookies: Identifying slow-loading pages and resolving performance issues.
- Functionality cookies: Remembering your language preference and interface settings.
- Analytics Cookies: User behavior is analyzed to improve the site experience — all data remains anonymous.
Your Control: You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features on the site.
Eq333 may use third-party analytics tools — however, these tools only collect aggregated usage data and cannot identify you personally.
Eq333 believes you have full rights over your own data. Your key rights are outlined below:
Right to Access Your Data
To find out what information eq333 holds about you, submit a request to our support team.
Right to Rectification
You can correct inaccurate or outdated information — through your profile settings or by contacting support.
Right to Erasure
After closing your account, you may request deletion of your data — unless we are legally required to retain it.
Right to Object to Processing
You can object to your data being used for specific purposes — such as opting out of marketing communications.
Right to Data Portability
You have the right to obtain a copy of your data — submit a request to support and it will be provided within a reasonable timeframe.
Right to Restrict Processing
You may request that processing of your data be temporarily restricted during a dispute.
To exercise these rights support@eq333.bestto send us an email. eq333 typically responds within 30 days. Due to legal obligations, some requests may not be fully fulfilled.
Eq333 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account & Profile Information: For as long as your account is active. Up to 5 years after account closure — as required by law.
- Transaction Records: Retention for 5–7 years is mandatory under financial regulations.
- KYC documents: Up to 5 years after account closure, as required by regulators.
- Support conversations: Up to 2 years after the issue is resolved.
- Gaming Logs: 1–2 years for dispute resolution.
- Marketing preferences: Remains active until you cancel.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.